CVS Health: A broken customer experience in microcosmCVS Health’s broken business processes — across people, process and technology — hurt customers and the bottom line. CVS, be better.Dec 1, 2023Dec 1, 2023
2023 APHL/CDC Advanced Molecular Detection (AMD) Days ConferencePerspective on public health genomics and genetic epidemiology from a first-time APHL/CDC Advanced Molecular Detection confererence…Sep 17, 20231Sep 17, 20231
APPAM 2022Recap of the Association For Public Policy Analysis & Management Fall 2022 ConferenceDec 4, 2022Dec 4, 2022
2-cents on “ Playing with FHIR” recommendationsNot “Playing with FIRE.” Not “Playing with FIRE.” This is “Playing with FHIR: Hacking and Securing FHIR APIs.”Oct 28, 2021Oct 28, 2021
Musings on the HITAC special meeting on TEFCA, 13 Oct 2021Considerations for Federal Agencies anticipating FHIR-based exchangeOct 14, 2021Oct 14, 2021
Responses to TEFCA “Elements of the Common Agreement” Feedback FormTEFCA must support individual HIPAA rights, including the individual right of access.Oct 14, 2021Oct 14, 2021
Savage inequalities,¹ a tale of two Maryland education budgetsBaltimore City and Montgomery County FY2020Oct 10, 2021Oct 10, 2021
Xavier describes how things work in theory.Chief among these are the "90 day rule," "repurchase rights" and "lock-up periods" that apply to workers but not investors.Mar 22, 2021Mar 22, 2021